Order Related

Address Change
Log in to your Shopify account, enter the order number, and verify its status to determine whether it has been fulfilled or remains unfulfilled.  Fulfil...
Thu, 21 Sep, 2023 at 4:08 PM
Cancel order
Log in to your Shopify account, enter the order number, and verify its status to determine whether it has been fulfilled or remains unfulfilled. Fulf...
Thu, 21 Sep, 2023 at 6:44 PM
Flexport Alert: Please Update the address for SHOPIFY order 33XXXXDELIVERRSPLIT63XXXX351XXX
Log in to your Shopify account, enter the order number, Call the cx, and confirm the shipping address in shopify. Then, log in to "Flexport" a...
Thu, 21 Sep, 2023 at 5:48 PM
How do I go about ordering the extra wall mounting bracket/charger/and stickers?
Customers are unable to purchase the wall mounting bracket or stickers individually; they can only be ordered together as a combo. The below link can be...
Thu, 21 Sep, 2023 at 2:01 PM
How to edit the added items in the Cart?
1. Click "Cart" at the top of the page on www.mywaggle.com  2. Click the "Delete Button" on the left side to remove the item fr...
Thu, 21 Sep, 2023 at 6:28 PM
How to place new order?
1. Open our website (www.mywaggle.com) 2. Click "Shop Now" at the top of the page. 3. Select the Pet Monitor variant and count. Click "Add ...
Wed, 20 Sep, 2023 at 6:02 PM
Order Return & Refund
*Inquire about the reason for the return and make an effort to persuade the customer.  *If the customer still wishes to return the device,  check whe...
Thu, 21 Sep, 2023 at 5:38 PM
Tracking Related - Delay/No tracking number
To assist a customer reporting a shipment delay, please adhere to the following procedure: *Log in to Shopify.  *Enter the Order number.  *If a tracki...
Thu, 21 Sep, 2023 at 4:22 PM
Waggle device - Partial refund
If the customer either forgot to apply a coupon code during the order placement or used a 50% coupon but later obtained a 55% coupon, we will initiate a par...
Thu, 21 Sep, 2023 at 6:40 PM