Pre sales query

Can I use my Cellular/Verizon/AT&T service for the pet monitor?
No. You cannot add/link your existing cellular account with a Waggle Pet App subscription. Waggle Pet Monitor comes with a built-in Verizon 4G data, whic...
Wed, 20 Sep, 2023 at 4:15 PM
Does the device work in locations where there is no network coverage?
We utilize Verizon's dedicated CAT-M1 network, designed specifically for IoT devices, ensuring reliable connectivity even in remote areas. However, plea...
Wed, 20 Sep, 2023 at 4:19 PM
Does the Pet monitor have an ON/OFF button?
On the Waggle Lite and Waggle PRO, an ON/OFF button is not available due to technical limitations. Instead, you can keep the device unplugged and disable al...
Wed, 20 Sep, 2023 at 4:34 PM
Does the Waggle pet monitor function in both Canada and the USA?
The base model devices exclusively operate in the USA because they rely on Verizon service, which is limited to the United States. If you intend to use the ...
Wed, 20 Sep, 2023 at 4:22 PM
Does the Waggle Pet Monitor provide real-time temperature updates to the app?
The Waggle pet monitor continuously monitors the temperature, but it sends reports every 15 minutes. If the temperature exceeds the set threshold, it will i...
Thu, 21 Sep, 2023 at 1:11 PM
How does Geo-Fence Works?
A geofence is a virtual perimeter established around your parked RV or car within a specified radius. For instance, if you've parked your RV at a campsi...
Wed, 20 Sep, 2023 at 4:15 PM
Is a subscription necessary for this service, and if so, am I able to cancel my subscription at any point?
Certainly! The Waggle Pet Monitor needs a subscription because it uses Verizon 4G data for real-time pet monitoring. We offer various subscription plans lik...
Wed, 20 Sep, 2023 at 4:12 PM
Waggle Pet Monitor - Return Policy
Customers have the option to return the device within 21 days from the delivery date, even if the package has been opened.  It's important to be aware ...
Wed, 20 Sep, 2023 at 5:02 PM
What is the charging time for the device, and what is its battery life?
The device typically requires a charging duration of a minimum of 5 to 7 hours and offers a battery lifespan ranging from 3 to 4 days, depending upon the ne...
Wed, 20 Sep, 2023 at 4:38 PM
What’s the difference between Waggle Pet Monitor Lite, PRO and Lite+
Lite PRO Lite+ *Temperature alert *Humidity alert *Power Loss alert *Power recovery alert *Network alert *Low battery alert *Tem...
Wed, 20 Sep, 2023 at 4:32 PM